Front Desk Patient Advocate - Caring Pediatric Clinic

Compleat Kidz; Hendersonville (NC); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Pet Insurance

401(k) with company match

Paid vacation

Paid holidays

Career growth opportunities

Job summary

Compleat KiDZ in Hendersonville, NC is seeking a Front Desk Patient Advocate to greet families with warmth and professionalism while coordinating intake and schedules. This role is the frontline for patient experience and clinic operations.

Ideal candidates have at least 2 years of front desk or receptionist experience, strong communication and multitasking skills, and a commitment to excellent customer service.

Qualifications

• At least 2 years of front desk or receptionist experience preferred.
• Strong multitasking and organizational skills.
• Excellent customer service and communication skills.
• Ability to pass a background check.

Responsibilities

• Greeting patients and families with warmth and professionalism.
• Onboarding new patients and guiding families through the intake process.
• Managing and coordinating patient treatment schedules.
• Supporting billing processes and assisting with payment collection.
• Collaborating with clinical and administrative staff to ensure smooth clinic operations.

Skills

Front desk experience

Customer service

Communication

Multitasking

Organization

Job description

Compleat KiDZ in Hendersonville, NC is seeking a Front Desk Patient Advocate to greet families with warmth and professionalism while coordinating intake and schedules. This role is the frontline for patient experience and clinic operations.

Ideal candidates have at least 2 years of front desk or receptionist experience, strong communication and multitasking skills, and a commitment to excellent customer service.