Front Desk & Patient Access Specialist (Medical Office)

Trinity Health; La Grange Park (IL); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Medical Benefits

Dental Benefits

Vision Benefits

Competitive Wages

Great Atmosphere

403(b) Retirement

Employee Assistance Program

Employee Discounts

Tuition Reimbursement

Job summary

Loyola Medicine is seeking a Front Desk Service Representative to support patient intake and clerical operations. You will greet patients, manage phones, register patients, and assist with check-out and referrals, contributing to a positive patient experience.

The role requires at least a GED/high school diploma and 1 year of related work history; an associate's degree is preferred. Equal opportunity employer; availability to work rotating shifts.

Qualifications

• GED or High School education required.
• At least 1 year of work history.
• Experience in general administration, business, healthcare, or related field preferred.

Responsibilities

• Greet patients and assist as they enter the physician practice.
• Manage office phones, schedule appointments, and address inquiries.
• Register patients, collect demographics, input data, and verify insurance details.
• Assist with check-out, scheduling future appointments and referrals.

Skills

Customer service

Clerical skills

Communication skills

Education

GED or High School diploma

Associate's degree preferred

Job description

Loyola Medicine is seeking a Front Desk Service Representative to support patient intake and clerical operations. You will greet patients, manage phones, register patients, and assist with check-out and referrals, contributing to a positive patient experience.

The role requires at least a GED/high school diploma and 1 year of related work history; an associate's degree is preferred. Equal opportunity employer; availability to work rotating shifts.