Service Rep ImagingMaywood

Loyola Medicine; Maywood (IL); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Medical/Dental/Vision Benefits on your

Competitive wages

Great work atmosphere

403(b)

Employee Assistance Program

Employee Discounts

Tuition Reimbursement

Job summary

Loyola Medicine is seeking a Front Desk Service Rep to promote a positive patient experience and support efficient clerical operations at the Maywood site.

The role involves greeting patients, managing phone calls, and assisting with registration and check-out processes to ensure smooth visits.

Qualifications

• GED or High School education required, Associate's degree preferred.
• At least one year of work experience in administration or healthcare preferred.
• Experience in customer service and patient interactions is advantageous.

Responsibilities

• Greet patients and welcome them upon entry to the physician practice.
• Answer office phones, schedule appointments, and address inquiries.
• Check in patients, collect demographics, enter data, and verify insurance.
• Assist with check-out, referral processing, and scheduling future visits.

Skills

Customer service

Phone etiquette

Data entry

Education

GED or High School

Associate's degree

Job description

Description

Full Time 40 hours per week 9:30am or 10am start time

Employment Type

Full time

Shift

Day Shift

Description

Full Time 40 hours per week 9:30am or 10am start time

Join an organization that truly cares about its employees, consider continuing your career with Loyola!

About The Role

The role of a Front Desk Service Rep at Loyola Medicine is essential in promoting a positive patient experience and ensuring efficient clerical operations.

Job Responsibilities

• Greeting Patients: Welcome and assist patients as they enter the physician practice. Your warm and friendly demeanor sets a positive tone for their visit.
• Phone Management: Answer office phones professionally and assist callers by scheduling appointments and addressing inquiries.
• Patient Registration: Efficiently check in patients, collect accurate demographic information, input data into the electronic system, and verify insurance details to ensure the patient's records are up-to-date.
• Check-Out Assistance: Assist patients during the check-out process, provide guidance on referral processing, and assist with scheduling future appointments.

Minimum Education

• GED or High School level of education, required.
• Associate's degree, preferred

Minimum Qualifications

• At least one (1) year of work history, required.
• Experience in general administration, business, healthcare, or a related field is highly preferred.

We Offer

• Medical/Dental/Vision Benefits on your FIRST DAY!!!
• competitive wages
• great work atmosphere
• 403(b)
• Employee Assistance Program
• Employee Discounts
• Tuition Reimbursement

Applicants for this position must be authorized to work for any employer in the U.S. We are unable to sponsor an employment visa for this position.

Compensation

Pay Range: $18.00- $24.44 per hour

Actual compensation will fall within the range but may vary based on factors such as experience, qualifications, education, location, licensure, certification requirements, and comparisons to colleagues in similar roles.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.