Front Desk Patient Access - Pediatric Scheduling Part-Time

Shriners Children’s Hospital; Pasadena, Northern (CA, KY); Hybrid; USD 32,000 - 41,000; Part time

Job summary

Shriners Children’s is seeking a Part Time Patient Access Representative in Pasadena to serve as the first point of contact for scheduling and information. You will provide excellent customer service to patients and families, relay issues to management, and assist in process improvements.

The role requires critical thinking, accurate data entry, and coordination with the System Contact Center. The position emphasizes scheduling efficiency, accurate registration, insurance verification, and

Qualifications

• High School Diploma required.
• Bilingual Spanish/English preferred.

Responsibilities

• Serves as the front door for patients and families to schedule services.
• Triages calls to appropriate areas following guidelines and scripts.
• Uses multiple software applications to schedule appointments and enter data.
• Obtains and enters accurate scheduling and demographic data for financial clearance.

Skills

Bilingual Spanish/English

Education

High School Diploma

Job description

Shriners Children’s is seeking a Part Time Patient Access Representative in Pasadena to serve as the first point of contact for scheduling and information. You will provide excellent customer service to patients and families, relay issues to management, and assist in process improvements.

The role requires critical thinking, accurate data entry, and coordination with the System Contact Center. The position emphasizes scheduling efficiency, accurate registration, insurance verification, and