Bilingual Patient Access & Scheduling Associate

Shriners Children's; Pasadena (CA); On-site; USD 32,000 - 42,000; Full time

Job summary

Shriners Children’s in Pasadena, CA, seeks a Patient Access Representative to schedule services and be the first contact for patients and families, delivering courteous service while aligning with our mission.

Responsibilities include data entry, insurance verification, financial clearance, and coordinating with clinical teams; bilingual Spanish/English preferred.

Minimum requirement: High School Diploma; 3+ years in patient access or related healthcare service; pay range $23.00–$30.54 per hour.

Qualifications

• High School Diploma required.
• Bilingual Spanish/English preferred.
• 3+ years in patient access, scheduling, registration or customer service in healthcare.

Responsibilities

• Serve as front door for scheduling patient services and provide information.
• Enter accurate patient demographics, insurance and clinical data to initiate financial clearance.
• Coordinate with internal teams and follow scripts/protocols to minimize delays.

Skills

Bilingual (Spanish/English)

Education

High School Diploma

Job description

Shriners Children’s in Pasadena, CA, seeks a Patient Access Representative to schedule services and be the first contact for patients and families, delivering courteous service while aligning with our mission.

Responsibilities include data entry, insurance verification, financial clearance, and coordinating with clinical teams; bilingual Spanish/English preferred.

Minimum requirement: High School Diploma; 3+ years in patient access or related healthcare service; pay range $23.00–$30.54 per hour.