Front Desk & Patient Access Coordinator — Mental Health

Pnsoc; Orange (CA); On-site; USD 27,000 - 38,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Vision insurance

401(k) matching

Dental insurance

Job summary

Pacific Neuropsychiatric Specialists (PNS) is seeking a Front Office Coordinator to be the first point of contact in a fast-paced psychiatric clinic. You will handle check-in/check-out, scheduling, benefits verification, copay collection, and patient communications.

The role requires multitasking, strong communication, and organizational skills, with prior experience in medical or psychiatric office settings. This position offers benefits and works in a supportive clinical team.

Qualifications

• Experience in medical or behavioral health front office settings.
• Strong customer service and interpersonal skills.
• Clear verbal and written communication.
• Ability to multitask without sacrificing accuracy.
• Proficient with computers and EHR systems (preferably eCW).
• BLS/CPR certification preferred but not required.

Responsibilities

• Front desk tasks: check-in/check-out, scheduling, intakes, and documentation.
• Verify insurance benefits and collect copays/cash at visit.
• Manage patient communications and waitlist follow-ups.
• Support EHR/document management and document routing.

Skills

Medical/behavioral health front office

Customer service

Communication skills

Multitasking

EHR proficiency

Professional demeanor

Education

High School Diploma

Experience in medical front office

eCW experience

Tools

eCW

Job description

Pacific Neuropsychiatric Specialists (PNS) is seeking a Front Office Coordinator to be the first point of contact in a fast-paced psychiatric clinic. You will handle check-in/check-out, scheduling, benefits verification, copay collection, and patient communications.

The role requires multitasking, strong communication, and organizational skills, with prior experience in medical or psychiatric office settings. This position offers benefits and works in a supportive clinical team.