Front Desk & Office Support Specialist (Healthcare)

Paycom - ATS; Newcastle (WY); On-site; USD 32,000 - 42,000; Full time

Job summary

Volunteers of America Northern Rockies is seeking an Office Support Staff member to provide administrative and clinical support in a residential facility. You will be the first point of contact for visitors, schedule appointments, collect documentation, and assist the treatment team with daily office tasks.

The role requires a High School Diploma or GED, a valid driver's license, and certifications in CPR/First Aid, Mental Health First Aid, and MANDT within 30 days.

Qualifications

• High School Diploma or GED required.
• Valid driver’s license required.
• CPR/First Aid, Mental Health First Aid, and MANDT certifications required within 30 days of employment.

Responsibilities

• Answer multi-line phone system.
• Schedule clients for appointments.
• Inform clients of required documentation for appointments.
• Ensure patients complete all paperwork and intake/discharge processes.
• Process client contact and insurance information changes.
• Provide administrative support for written correspondence.
• Process payments from clients.
• Prepare and complete office reports/projects as assigned.

Skills

Crisis management

Office administration

Communication

Organization

Education

High School Diploma or GED

Valid driver’s license

Tools

Microsoft Office

Job description

Volunteers of America Northern Rockies is seeking an Office Support Staff member to provide administrative and clinical support in a residential facility. You will be the first point of contact for visitors, schedule appointments, collect documentation, and assist the treatment team with daily office tasks.

The role requires a High School Diploma or GED, a valid driver's license, and certifications in CPR/First Aid, Mental Health First Aid, and MANDT within 30 days.