Front Desk & Office Services Specialist

Sikich; Springfield (IL); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Flexible Time Off

HSA employer contribution

Nine paid holidays annually

CPA bonus with exam days & study days

401(k) with employer contributions

Tuition reimbursement

Job summary

Sikich is seeking an Office Services Generalist in Springfield, IL to provide front desk and administrative support. You will greet visitors, answer calls, sort mail, and assist with shipments while ensuring offices and spaces are orderly and guest-ready.

This role requires strong communication, organization, and the ability to work in a fast-paced environment. You will support multiple service lines and help maintain a welcoming office atmosphere.

Qualifications

• High School diploma required; college degree preferred with 1+ year experience in a professional services firm.
• Prior administrative support and customer service experience is preferred.
• Proficiency with Microsoft Office suite (Word, Excel, Outlook).
• Strong written and verbal communication skills are essential.
• Ability to work in a high-volume, fast-paced environment with attention to detail.

Responsibilities

• Greet visitors and provide front desk support; answer company-wide calls and direct inquiries.
• Sort and distribute mail; receive guests and manage visitor registration.
• Process mail and packages; assist with courier deliveries.
• Maintain and stock offices, break rooms, and hoteling spaces.
• Set up and clean conference rooms; monitor schedules.
• Manage calendars and data entry; assist with office moves.

Skills

Administrative support

Customer service

Microsoft Office

Written & verbal communication

Organizational skills

Ability to lift up to 30 lbs

Education

High School diploma

College degree preferred

Job description

Sikich is seeking an Office Services Generalist in Springfield, IL to provide front desk and administrative support. You will greet visitors, answer calls, sort mail, and assist with shipments while ensuring offices and spaces are orderly and guest-ready.

This role requires strong communication, organization, and the ability to work in a fast-paced environment. You will support multiple service lines and help maintain a welcoming office atmosphere.