Front Desk & Administrative Support Specialist

HR Collaboration Group LLC; Elkhart (IN); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Paid holidays

401k with Company Match

Safe work environment

Job summary

Sirco Industries in Elkhart, IN is seeking a Receptionist/Administrative Assistant to manage front-desk duties, greet visitors, answer phones, and support various departments with administrative tasks.

Key duties include handling calls, managing mail, updating records in the ERP, preparing reports, and assisting with copying, scanning, and filing. The role offers a clean environment, team-focused culture, and opportunities to contribute to customer service and operations.

Qualifications

• High School Diploma or equivalent.
• 2+ years receptionist/administrative experience in manufacturing/warehouse environment.
• Strong written and verbal communication skills.
• Solid computer skills with Microsoft Office.
• Highly process-oriented with attention to detail.
• Ability to work independently and with teams.
• Customer-focused with a sense of urgency.

Responsibilities

• Handle day-to-day reception and administrative processes to provide excellent customer support for visitors and administrative excellence for various departments.
• Manage incoming calls and walk-ins while representing the Sirco brand for an exceptional visitor/call-in experience.
• Perform administrative project work for the departments to meet overall team goals.
• Follow up with customers to ensure satisfaction on orders, and inquiries about follow up orders and upsell.
• Update ERP and Customer Profile information to ensure accurate and up-to-date information.
• Assist with faxing, copying, scanning and printing in a timely manner.
• Coordinate the distribution of mail, managing online filing, and other administrative activities for the business in an accurate and timely manner.
• Prepare pricing sheets, reports, and other data as needed, ensuring accurate and on-time completion.

Education

High School Diploma

Tools

Microsoft Office

Job description

Sirco Industries in Elkhart, IN is seeking a Receptionist/Administrative Assistant to manage front-desk duties, greet visitors, answer phones, and support various departments with administrative tasks.

Key duties include handling calls, managing mail, updating records in the ERP, preparing reports, and assisting with copying, scanning, and filing. The role offers a clean environment, team-focused culture, and opportunities to contribute to customer service and operations.