Front Desk & Office Ops Coordinator

Realtyonegroup; Scottsdale (AZ); On-site; USD 40,000 - 52,000; Full time

Job summary

Realty ONE Group seeks an Office Administrator to be the face of the AZ office, greet guests, answer calls, process emails, and support the Branch Manager’s calendar. You will also assist the Compliance team with daily logs and onboarding/offboarding of agents.

Proficiency in Microsoft Office and Google Suite is required, along with strong communication skills. The role involves coordinating with agents, vendors, and the operations team in a fast-paced environment.

Qualifications

• 1-2+ years of experience in an Administrative Support role.
• 2+ years of Customer Service experience is required.
• High School Diploma or equivalent.
• Excellent communication skills and proficiency in Microsoft Office Suite and Google Suite.
• Able to work in a fast-paced environment.
• Resourceful, well organized, highly dependable, efficient and detail oriented.
• Ability to prioritize and handle multiple tasks and projects concurrently.

Responsibilities

• Answer phone calls utilizing a multi-line telephone system and route calls to appropriate departments or personnel.
• Process email correspondence and sort/distribute physical mail.
• Assist the Branch Manager with calendar management and scheduling appointments.
• Greet all office visitors and maintain a welcoming reception area.
• Build and maintain relationships with Real Estate Agents to support office operations.
• Support agent engagement by monthly check-ins and event updates.
• Coordinate onboarding and termination processes for agents.
• Support Compliance by processing a daily commission log and reviewing files in SkySlope.
• Prepare audits and reports for the Operations team using Excel/Google Sheets and Realty ONE Group’s zONE.
• Record training classes and post updates on social media pages.

Skills

Administrative Support

Customer Service

Microsoft Office

Google Suite

Phone Etiquette

Calendar Management

Multitasking

Education

High School Diploma

Tools

SkySlope

Microsoft Office Suite

Google Workspace

Job description

Realty ONE Group seeks an Office Administrator to be the face of the AZ office, greet guests, answer calls, process emails, and support the Branch Manager’s calendar. You will also assist the Compliance team with daily logs and onboarding/offboarding of agents.

Proficiency in Microsoft Office and Google Suite is required, along with strong communication skills. The role involves coordinating with agents, vendors, and the operations team in a fast-paced environment.