Front Desk & Office Operations Specialist

CLEAR; Washington (District of Columbia); On-site; USD 50,000 - 65,000; Full time

Job summary

CLEAR is seeking a friendly, proactive Receptionist for our Washington DC Headquarters. You’ll be the first point of contact for visitors, candidates, and team members, delivering a welcoming, efficient front-desk experience and ensuring office operations run smoothly.

This is a full-time, in-person position. This role covers reception desk operations, visitor access with security, mail distribution, pantry and meal coordination, and collaboration with People Operations and Facilities to support

Qualifications

• Experience in a customer or consumer-facing environment.
• Ability to create a positive first impression and deliver an exceptional visitor experience.
• Professional, responsive, with ability to manage high-volume in-person interactions and priorities.

Responsibilities

• Deliver a white-glove front desk experience to visitors, candidates, guests, and team members.
• Own reception desk operations by managing calls, coordinating visitor access with building security, and optimizing meeting room logistics.
• Oversee mail and package distribution to ensure timely and accurate delivery.
• Communicate and coordinate with vendors and building management regarding office services, deliveries, and operational needs.
• Coordinate daily office lunch orders and support meal setup and service.
• Manage weekly pantry operations, including ordering, restocking, and maintaining inventory.
• Maintain a tidy, organized, and fully-stocked reception area at all times.
• Submit and track facilities requests with building management, ensuring issues are resolved in a timely manner.
• Coordinate and submit Certificates of Insurance (COIs) for vendors and onsite services as needed.
• Partner with People Operations and Facilities on office operations and ad-hoc needs.
• Serve as an ambassador of CLEAR’s culture to everyone who walks through our doors.

Skills

Customer-facing experience

Organized

Professional communication

High-volume in-person interactions

Job description

CLEAR is seeking a friendly, proactive Receptionist for our Washington DC Headquarters. You’ll be the first point of contact for visitors, candidates, and team members, delivering a welcoming, efficient front-desk experience and ensuring office operations run smoothly.

This is a full-time, in-person position. This role covers reception desk operations, visitor access with security, mail distribution, pantry and meal coordination, and collaboration with People Operations and Facilities to support