Front Desk & Office Coordinator, Healthcare Clinic

Radias Health; Minnesota; On-site; USD 2,617,000 - 3,168,000; Full time

Benefits offered by this job

4 weeks PTO first year

12 paid holidays

Medical, dental, vision, life

HSA + employer contribution

Tuition reimbursement

Student Loan Repayment Assistance

DCA + employer contribution

Professional licensure reimbursement

403b retirement plan

Disability insurance

Bereavement leave

EAP

Wellness program

ADP LifeSmart discounts

Pet insurance

Mileage reimbursement

Casual dress code

Job summary

RADIAS Health is seeking an engaging and customer-oriented Front Desk Coordinator to join our team in Saint Paul, MN. As the first point of contact for clients and visitors, you will manage the lobby, answer calls, schedule appointments, and support administrative tasks.

This on-site role requires strong communication, attention to detail, and a professional demeanor. Benefits include PTO, holidays, health insurance, HSA, tuition reimbursement, and opportunities for growth.

Qualifications

• High School diploma or equivalent is required.
• Knowledge of office management with good clerical and organization skills.
• Knowledge of Microsoft Office products.
• Ability to manage a multiline phone system.

Responsibilities

• Greet and assist visitors in meeting their needs and promptly notifying the employee of their presence.
• Effectively communicate messages, requests, and information to staff and supervisors via telephone, email, and/or text.
• Maintain the privacy of both individuals being served and employees in the reception area, ensuring respect for their confidentiality.
• Demonstrate professionalism and establish appropriate boundaries at all times, managing and de-escalating difficult situations as needed with the support of clinical staff.
• Schedule appointments and provide reminder calls for the Outpatient clinic as directed by clinic staff.
• Contribute to various projects, including data entry, mailings, and document preparation as required.
• Handle incoming, outgoing, and inner office mail, as well as manage the postage meter.
• Complete all necessary paperwork, eligibility checks, and reports in a timely and organized manner.
• Ensure the smooth opening and closing of the reception area each day, including setting the phone system to the appropriate day/night mode.
• Maintain a presentable reception area at all times.
• Other duties as assigned

Skills

Office management

Multiline phone system

Microsoft Office

Education

High School diploma or equivalent

Tools

Microsoft Office

Job description

RADIAS Health is seeking an engaging and customer-oriented Front Desk Coordinator to join our team in Saint Paul, MN. As the first point of contact for clients and visitors, you will manage the lobby, answer calls, schedule appointments, and support administrative tasks.

This on-site role requires strong communication, attention to detail, and a professional demeanor. Benefits include PTO, holidays, health insurance, HSA, tuition reimbursement, and opportunities for growth.