Patient Experience Front Desk Specialist

Minute Health; Saint Louis Park (MN); On-site; USD 32,000 - 42,000; Full time

Job summary

Minute Health in Saint Louis Park, MN is seeking a Clinic Assistant to be the friendly, on-site first contact for patients. You will welcome patients, manage check-in/check-out, schedule appointments, and coordinate with clinical staff to ensure smooth patient flow.

This full-time role requires strong communication, customer service, and the ability to use electronic health records and practice management software in a fast-paced healthcare environment.

Qualifications

• Strong communication with patients and staff.
• Experience with receptionist duties including phones, scheduling, and greeting visitors.
• Customer service skills to provide a courteous, professional experience.
• Ability to use electronic health records or practice management systems; proficiency with basic office software.
• Strong organizational skills and reliability in following procedures.
• High school diploma or equivalent is required; healthcare setting preferred.
• Ability to stand or sit for extended periods and assist with patient movement per safety guidelines.

Responsibilities

• Welcome patients and manage front desk check-in/check-out.
• Schedule appointments and answer phone calls.
• Update patient information and coordinate with clinical staff.
• Explain forms and procedures using medical terminology.
• Maintain a clean, organized reception and waiting area.
• Assist with basic patient movement as directed and follow safety guidelines.

Skills

Strong communication

Reception duties

Customer service

EHR systems

Office software

Attention to detail

Healthcare setting

Stand or sit for extended periods

Education

High school diploma

Tools

Practice management software

Job description

Minute Health in Saint Louis Park, MN is seeking a Clinic Assistant to be the friendly, on-site first contact for patients. You will welcome patients, manage check-in/check-out, schedule appointments, and coordinate with clinical staff to ensure smooth patient flow.

This full-time role requires strong communication, customer service, and the ability to use electronic health records and practice management software in a fast-paced healthcare environment.