Front Desk Office Coordinator

Leading Note Studios; Encinitas (CA); On-site; USD 25,003 - 35,610; Full time

Benefits offered by this job

401(k)

Health insurance

Paid time off

Free music lessons

Bonus opportunities

Job summary

Leading Note Studios in Encinitas, California, is looking for a dependable Full-Time Front Desk Coordinator. The role demands excellent communication and organizational skills in a fast-paced environment.

Responsibilities include managing phone communications, overseeing student registrations, and maintaining a welcoming atmosphere. Preferred candidates have a background in customer service and are comfortable with technology, with opportunities for advancement available after 90 days.

Qualifications

• High school diploma or equivalent preferred.
• One year of customer service experience preferred.
• Reliable transportation for commuting.

Responsibilities

• Answer phones with a friendly tone.
• Communicate clearly with parents and students.
• Register new students and process paperwork.
• Manage client billing and transactions.

Skills

Customer service

Communication skills

Attention to detail

Multitasking

Education

High school diploma or equivalent

One year of customer service experience

Tools

Google Workspace

Mac systems

Job description

Full-Time Front Desk Coordinator

Leading Note Studios – San Diego County’s Premier Private Music School

Leading Note Studios is looking for a dependable, upbeat, and detail-oriented Front Desk Coordinator to join our growing team at the San Marcos location. This full-time position is perfect for someone who thrives in a fast-paced, people-focused environment and enjoys bringing organization and energy to their workplace.

We’re a small business with a big mission: to share the joy of music with every student and family who walks through our doors. If you love working with people (especially kids), communicate clearly and warmly, and enjoy staying on top of details, this could be the perfect role for you.

Start Date & Training: Within the next two weeks and willing to work around notice you may need to provide at current position. All training will be done at the San Marcos location.

Position Details

• Job Type: Full-Time (40 hours/week)
• Hourly Rate: $22.00 to start
• Location: Must have reliable transportation

Schedule (subject to change)

• Monday–Friday: 9:00 a.m. – 5:30 p.m. (Am shift) then you move to 1:00-8:30 (PM shift) rotating shifts each week.
• Saturday: 9:00 a.m. – 4:00 p.m. is with the PM shift week so every other Saturday.
• Sunday: Off
• Some later evenings and weekends are required for special events.

Benefits (available after 90 days of training)

• 401(k)
• Monthly bonus opportunities
• Bonus based on performance
• Company parties
• Dental insurance
• Employee discounts
• Free food & snacks
• Free uniforms
• Health insurance
• 100% company-paid life insurance and health benefits
• Opportunity for advancement
• Paid time off
• Savings bank
• Training & development
• Vision insurance
• Free music lessons
• Vacation Pay
• Fully stocked break room (snacks, Nespresso coffee, filtered water, and more)

Key Responsibilities

• Answer phones with a friendly and engaging tone
• Communicate clearly with parents, teachers, and students
• Promote and sell our services to prospective clients
• Register new students and process all required paperwork
• Keep the front desk organized and professional
• Manage client billing and retail transactions
• Coordinate lesson schedules and support logistics
• Maintain a clean and welcoming office environment
• Run occasional errands and assist with events.

Preferred Experience

• Customer service, receptionist, or office admin roles
• Hospitality, retail, or restaurant front‑of‑house
• Salon, medical/dental front desk, or shipping center roles
• Experience with Google Workspace (Drive, Docs, Sheets) and Mac systems
• Comfortable using technology and learning new systems quickly

Ideal Candidate Attributes

• Enthusiastic and people-oriented
• Enjoys working with children and families
• Highly dependable and professional
• Excellent memory and attention to detail
• Strong verbal communication skillsAble to multitask and remain calm under pressure
• Works well independently and as part of a team
• Sales-­minded and confident when speaking on the phone.

Requirements

• High school diploma or equivalent (preferred)
• One year of customer service experience (preferred)
• Reliable transportation to commute between the two studio locations
• Must be comfortable with occasional evening and weekend shifts