Front Desk Associate - Customer Service

Fred Astaire Dance Studio; Miami (FL); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Health Care Plan (Medical, Dental & Vision)

Paid Time Off (Vacation, Sick & Public Holidays)

Training & Development

Job summary

Fred Astaire Dance Studio in Miami seeks a front desk associate to be the first point of contact for students and staff. This role involves scheduling lessons, managing payments, and providing excellent customer service. Strong communication, multi-tasking, and team spirit are essential.

Benefits include a healthcare plan covering medical, dental, and vision, paid time off, and opportunities for training and development.

Qualifications

• Able to multi-task with excellent time management skills.
• Have outstanding customer service skills.
• Basic knowledge of word processing on Apple devices.
• Have excellent written and verbal communication skills.
• Unselfish team player.
• Accept feedback and process improvements.
• Interested in learning and able to work in a fast-paced environment.
• Attention to detail and problem-solving skills.
• Strong interpersonal skills.

Responsibilities

• Take payments, schedule lessons, make phone calls.
• Greet new students and answer questions regarding accounts.
• Serve as the face of the studio for the staff and students.

Skills

Time management skills

Customer service skills

Written communication skills

Verbal communication skills

Interpersonal skills

Tools

Apple devices

Job description

Do you enjoy making others smile, helping those around you, organization and working in a fast-paced environment? If so, this might be the job for you. This role is critically important to the studio, staff and students as our front desk associate is the face of our studio. On a daily basis you may take payments, schedule lessons, take or make phone calls, greet new students, and answer questions about accounts and studio activities.

Requirements

• able to multi-task with excellent time management skills
• have outstanding customer service skills
• basic knowledge of word processing & numbers on apple devices
• have excellent written and verbal communication skills
• unselfish team players
• accepting of feedback and process improvements
• interested in learning and able to work in a fast-paced environment
• attention to detail and problem-solving skills
• strong interpersonal skils

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Training & Development