Front Desk & Office Admin Specialist

John F Martin & Sons; Womelsdorf (Berks County); On-site; USD 32,000 - 42,000; Full time

Job summary

John F. Martin & Sons, LLC in Womelsdorf, PA is seeking a friendly, professional Receptionist to be the first point of contact for employees, customers, vendors, and visitors.

Reporting to HR, the Receptionist will perform front-office duties, handle calls, manage mails, schedule meetings, maintain logs, and provide administrative support to multiple departments in a fast-paced, family-owned environment.

Qualifications

• High school diploma or equivalent required.
• Previous receptionist, customer service, administrative, or office experience preferred.
• Professional, friendly, and welcoming demeanor.
• Excellent verbal and written communication skills.
• Strong customer service and interpersonal skills.
• Strong attention to detail and commitment to accuracy.
• Excellent organizational and time-management skills.
• Ability to multitask and prioritize responsibilities in a fast-paced environment.
• Ability to maintain confidentiality and handle sensitive information professionally.
• Proficiency with Microsoft Office, including Outlook, Word, and Excel.
• Ability to work effectively both independently and as part of a team.
• Reliable, dependable, and punctual with a strong work ethic.

Responsibilities

• Greet and assist employees, customers, vendors, and visitors.
• Answer, screen, and direct phone calls to the appropriate departments or individuals.
• Respond to general inquiries with accurate information or direct questions to the appropriate person.
• Maintain the reception area to stay professional, organized, and welcoming.
• Receive, sort, and distribute incoming mail, packages, and deliveries.
• Assist with scheduling meetings, appointments, and visitors.
• Maintain visitor logs and follow company procedures for access and security.
• Provide administrative support to HR, management, and other departments.
• Assist with filing, data entry, scanning, copying, and other general office duties.
• Prepare and distribute correspondence and documents as assigned.
• Maintain confidentiality of employee, customer, and company information.
• Assist with inquiries and direct to the appropriate resources.
• Monitor and maintain office and reception-area supplies.
• Collaborate with departments to ensure timely and accurate information flow.
• Perform other receptionist and administrative duties as assigned.

Skills

Customer service

Interpersonal skills

Communication

Organizational skills

Time management

Multitasking

Confidentiality

Teamwork

Professional demeanor

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

John F. Martin & Sons, LLC in Womelsdorf, PA is seeking a friendly, professional Receptionist to be the first point of contact for employees, customers, vendors, and visitors.

Reporting to HR, the Receptionist will perform front-office duties, handle calls, manage mails, schedule meetings, maintain logs, and provide administrative support to multiple departments in a fast-paced, family-owned environment.