Receptionist

John F. Martin and Sons, LLC; Womelsdorf (Berks County); On-site; USD 32,000 - 42,000; Full time

Job summary

John F. Martin & Sons, LLC, a family-owned meat and cheese manufacturer with locations in Southeast Pennsylvania, seeks a Receptionist for its Womelsdorf site. You will be the first point of contact, handling calls, visitors, and routine admin tasks with professionalism in a fast-paced environment.

Reporting to HR leadership, this role emphasizes accuracy, confidentiality, and strong customer service, supporting HR and management across departments.

Qualifications

• High school diploma or equivalent required or preferred.
• Professional, friendly demeanor with excellent communication skills.
• Proficiency in Microsoft Office and data entry with attention to detail.

Responsibilities

• Greet and welcome employees, customers, vendors and visitors in a friendly, professional manner.
• Answer, screen and direct telephone calls; respond to inquiries with accurate information.
• Manage reception area, mail, packages and deliveries; schedule meetings and visitors.
• Maintain visitor logs and ensure security procedures are followed; provide HR/admin support.
• Assist with filing, data entry, scanning, copying and other general office duties.
• Maintain confidentiality of employee, customer and company information.

Skills

Customer service

Communication

Organization

Teamwork

Education

High school diploma or equivalent

Tools

Microsoft Office

Outlook

Excel

Data entry

Job description

Job Description

John F. Martin & Sons, LLC is a 3rd/4th-generation, family-owned business dedicated to manufacturing and distributing quality meats and cheeses. With multiple locations throughout Southeast Pennsylvania, we have built our business on quality products, hard work, and a strong commitment to our employees and customers.

We are currently seeking a Receptionist to join our team and serve as the first point of contact for employees, customers, vendors, and visitors at our growing Womelsdorf location.

Reporting to the Director of Human Resources &/or Human Resources Management Team, the Receptionist will provide professional and friendly front-office support while assisting with a variety of administrative duties. This is an important role for someone who enjoys working with people, staying organized, and providing excellent customer service in a fast-paced environment.

Responsibilities

• Greet and welcome employees, customers, vendors, and visitors in a friendly and professional manner. Answer, screen, and direct incoming telephone calls to the appropriate departments or individuals. Respond to general inquiries and provide accurate information or direct questions to the appropriate person. Manage the reception area and ensure it remains professional, organized, and welcoming. Receive, sort, and distribute incoming mail, packages, and deliveries. Assist with scheduling meetings, appointments, and visitors as needed. Maintain visitor logs and follow company procedures for visitor access and security. Provide administrative support to HR, management, and other departments as needed. Assist with filing, data entry, scanning, copying, and other general office duties. Prepare and distribute correspondence, documents, and other materials as assigned. Maintain confidentiality of employee, customer, and company information. Assist with employee and customer inquiries and direct them to the appropriate resources. Monitor and maintain office and reception‑area supplies. Work with various departments to ensure information and communications are handled promptly and accurately. Perform other receptionist and administrative duties as assigned.

What We're Looking For

• High school diploma or equivalent required. Previous receptionist, customer service, administrative, or office experience preferred. Professional, friendly, and welcoming demeanour. Excellent verbal and written communication skills. Strong customer service and interpersonal skills. Strong attention to detail and commitment to accuracy. Excellent organizational and time‑management skills. Ability to multitask and prioritize responsibilities in a fast‑paced environment. Ability to maintain confidentiality and handle sensitive information professionally. Proficiency with Microsoft Office, including Outlook, Word, and Excel. Ability to work effectively both independently and as part of a team. Reliable, dependable, and punctual with a strong work ethic.

Join Our Family-Owned Team

At John F. Martin & Sons, LLC, we're proud of our history as a 3rd/4th-generation family-owned company and our reputation for producing and distributing quality meats and cheeses. Our operations span manufacturing and distribution, providing opportunities to be part of a growing company with deep roots in the community.

If you are a dependable, professional, and service‑oriented individual who enjoys working with people and being part of a team, we'd love to hear from you.