Front Desk Night Auditor

Spirehotels; SeaTac (WA); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player in hospitality is seeking a dedicated Night Auditor to join their team. In this pivotal overnight role, you will provide exceptional service to guests, ensuring their needs are met with promptness and care. Your attention to detail will be crucial in preparing financial reports and managing daily operations smoothly. With a comprehensive benefits package and a supportive environment, this opportunity allows you to grow in your hospitality career while making a positive impact on guest experiences.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401K Matching

Paid Time Off

Hotel Discounts

Wellness Programs

Flexible Spending Accounts

Identity Theft Protection

Pre-Paid Legal Support

Qualifications

• High school diploma or equivalent required.
• 1 year experience as Guest Services Agent preferred.
• Knowledge of accounting operations is a plus.

Responsibilities

• Deliver exceptional service and respond to guest requests promptly.
• Prepare daily revenue reports and balance accounts accurately.
• Conduct check-ins and check-outs with professionalism.

Skills

Customer Service

Attention to Detail

Mathematical Skills

PMS Systems Knowledge

Education

High School Diploma

Tools

MS Suite (Outlook, Word, Excel)

Job description

Seattle Airport Marriott
3201 South 176th St
SeaTac, WA 98188, USA

Description

After landing at Seattle-Tacoma International Airport, our complimentary shuttle service will take you less than a mile away right to our front door. Westfield Southcenter, the Museum of Flight, and Angle Lake Park are great things to do nearby. Unwind in your spacious room with plush bedding and a flat-panel TV. AquaTerra Bar has libations and eats, M Market Coffee Shop will give you a caffeine boost and get your morning started.

SPIRE Hospitality is a management company specializing in creating memorable guest experiences and delivering best-in-class service at our hotels and resorts across the country. We ensure you have the support, tools and opportunities you need to get the job done, grow as an individual, and excel in your hospitality career.

We offer a comprehensive full-time benefits package consisting of EARLY PAY OR EARNED WAGE ACCESS get paid before payday, medical, dental, vision, pet discount program, identity theft protection, pre-paid legal support, flexible spending accounts, matched 401K, life, critical accident or illness, short- & long-term disability, paid time off, wellness programs, wonderful hotel discounts and much more.

In this pivotal overnight role, you will extend a warm welcome to our guests and deliver exceptional service throughout their stay. As a Night Auditor, your dedication to guest satisfaction and meticulous attention to closing and resetting systems for seamless next-day operations will elevate our standards.

Essential Job Functions:

• Deliver unparalleled service, courtesy, and care to our guests by responding promptly and effectively to guest questions and requests
• Demonstrate exceptional attention to detail in preparing daily Food & Beverage revenue reports, and in creating and balancing PMS reports for revenue and settlement accounts
• Make corrections and adjustments via the PMS and handle all computer problems that might occur throughout the shift
• Enter revenue, expenses, and allowances into the computer system to generate daily reports, including the Guest Ledger Summary and the Daily Restaurant Summary
• Efficiently conduct check-ins, check-outs, and promptly answer phone calls with professionalism and courtesy
• Resolve guest concerns with attentive service recovery

Physical Demands:

• Ability to lift, carry, push or pull 10 lbs
• Standing and moving about in the guest services and restaurant/bar areas throughout the shift
• Primarily standing for majority of shift

Qualifications:

Education:
• High school diploma or its equivalent

Experience:
• Hotel experience preferred
• 1-year experience as a Guest Services Agent required
• Knowledge of accounting operations such as accounts receivable, accounts payable, server service fees, etc.
• Basic mathematical skills to prepare financial reporting
• Full understanding and comfort working on a computer with MS Suite-Outlook, Word, Excel
• CPR/First Aid Certification
• Previous experience with hotel PMS systems a plus.

Spire Hospitality, LLC is an Equal Opportunity Employer, including disability and veterans.

Qualifications

Education

Preferred

High School or better.

Experience

Preferred

1 year:

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.