Front Desk Night Auditor

Spire SeaTac Management LLC; Washington, SeaTac (District of Columbia, WA); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a forward-thinking hospitality management company as a Night Auditor, where you will play a vital role in ensuring exceptional guest experiences. In this full-time position, you'll be responsible for welcoming guests, managing daily financial reports, and maintaining smooth operations. With a comprehensive benefits package that includes early wage access, medical and dental coverage, and hotel discounts, this role offers an exciting opportunity for growth in the hospitality industry. If you have a passion for service and attention to detail, this position is perfect for you!

Benefits

Early Wage Access

Medical Insurance

Dental Insurance

Vision Insurance

Pet Discounts

Identity Theft Protection

Legal Support

Flexible Spending Accounts

Matched 401K

Paid Time Off

Qualifications

• High school diploma or equivalent is required.
• 1-year hotel experience is required.
• Knowledge of accounting operations is essential.

Responsibilities

• Deliver outstanding service and respond promptly to guest requests.
• Prepare daily revenue reports and balance PMS reports.
• Conduct efficient check-ins and check-outs.

Skills

Customer Service

Accounting Operations

Basic Math Skills

MS Office Suite

PMS System Experience

Education

High School Diploma or Equivalent

Tools

MS Office Suite

Job description

After landing at Seattle-Tacoma International Airport, our complimentary shuttle service will take you less than a mile away right to our front door. Westfield Southcenter, the Museum of Flight, and Angle Lake Park are great nearby attractions. Unwind in your spacious room with plush bedding and a flat-panel TV. AquaTerra Bar offers libations and eats, while M Market Coffee Shop provides a caffeine boost to start your day.

SPIRE Hospitality is a management company specializing in creating memorable guest experiences and delivering best-in-class service at our hotels and resorts across the country. We support your growth with the necessary tools and opportunities to excel in your hospitality career.

We offer a comprehensive full-time benefits package, including early wage access, medical, dental, vision, pet discounts, identity theft protection, legal support, flexible spending accounts, matched 401K, life and disability insurance, paid time off, wellness programs, hotel discounts, and more.

As a Night Auditor, you will warmly welcome our guests and provide exceptional service throughout their stay. Your attention to detail in closing and resetting systems will ensure seamless next-day operations and uphold our standards.

Essential Job Functions:

• Deliver outstanding service, responding promptly to guest questions and requests
• Prepare daily Food & Beverage revenue reports and create and balance PMS reports for revenue and settlement accounts
• Make corrections and adjustments via PMS and troubleshoot computer issues during your shift
• Enter revenue, expenses, and allowances into the system to generate daily reports like Guest Ledger and Restaurant summaries
• Conduct check-ins and check-outs efficiently, answer phone calls courteously
• Resolve guest concerns with attentive service recovery

Physical Demands:

• Ability to lift, carry, push, or pull 10 lbs
• Stand and move about in guest services and restaurant/bar areas throughout the shift

Qualifications:

• High school diploma or equivalent
• 1-year hotel experience required
• Knowledge of accounting operations such as accounts receivable/payable, server service fees
• Basic math skills for financial reporting
• Proficiency with MS Office Suite (Outlook, Word, Excel)
• CPR/First Aid Certification
• Previous hotel PMS system experience a plus

Spire Hospitality, LLC is an Equal Opportunity Employer, including for individuals with disabilities and veterans.