Front Desk Navigator — Multispecialty Clinic

Banner Health; Tucson, Northern (AZ, KY); Hybrid; USD 42,000 - 54,000; Full time

Job summary

Banner Health in Tucson's Multispecialty Clinic seeks a Front Desk Representative to manage patient flow, register patients, schedule appointments, verify insurance benefits and collect payments with accuracy. You will work within a fast-paced team, provide clear financial guidance, support care teams, and help ensure a smooth check-in experience that reflects Banner Health's commitment to quality care.

This role requires excellent communication, compassion, and meticulous attention to patient

Qualifications

• High school diploma or GED required.
• Experience in patient financial services or insurance processes preferred.
• Strong interpersonal, oral, and written communication skills.

Responsibilities

• Register patients and schedule appointments.
• Verify insurance benefits and authorizations.
• Collect patient liability and explain financial policies.
• Post payments and balance daily ledger.
• Provide excellent patient check-in experience and customer service.

Skills

Patient registration

Insurance verification

Cash handling

Interpersonal communication

Education

High school diploma/GED

Tools

Microsoft Office

Job description

Banner Health in Tucson's Multispecialty Clinic seeks a Front Desk Representative to manage patient flow, register patients, schedule appointments, verify insurance benefits and collect payments with accuracy. You will work within a fast-paced team, provide clear financial guidance, support care teams, and help ensure a smooth check-in experience that reflects Banner Health's commitment to quality care.

This role requires excellent communication, compassion, and meticulous attention to patient