Front Desk & Multi-Department Office Assistant

Village of Pinehurst; Pinehurst (NC); On-site; USD 32,000 - 45,000; Full time

Job summary

The Village of Pinehurst is seeking a clerical and customer service assistant to support multiple departments, including Village Hall, Parks and Recreation, and the Public Services Office. The role acts as a backup to fill staffing gaps and maintains smooth daily operations.

Responsibilities include greeting visitors, answering phones, processing mail, handling permits and payments, and registering participants for recreational activities.

Qualifications

• General office practices and procedures knowledge.
• Proficient in data entry, filing, and records maintenance.
• Ability to operate standard office equipment and use computer applications.

Responsibilities

• Greet visitors and answer phones; direct inquiries to appropriate sources.
• Process mail and respond to emails; route documents as needed.
• Handle payments and permits; assist with registrations for recreational activities.

Skills

Customer service

Data entry

Communication

Typing

Multitasking

Phone etiquette

Education

High school diploma

Tools

Excel

Word

Outlook

Great Plains

Accela

Civic Rec

MYVOP

Job description

The Village of Pinehurst is seeking a clerical and customer service assistant to support multiple departments, including Village Hall, Parks and Recreation, and the Public Services Office. The role acts as a backup to fill staffing gaps and maintains smooth daily operations.

Responsibilities include greeting visitors, answering phones, processing mail, handling permits and payments, and registering participants for recreational activities.