Front Desk Monitor & Emergency Response Coordinator

Volunteers of America-Greater New York; New York (NY); On-site; USD 2,066,000 - 3,031,000; Part time

Job summary

Volunteers of America–Greater New York (VOA–Greater New York) invites applications for a Front Desk Monitor/Emergency Response Coordinator to support residents and staff at our Bronx facility. This on-site role combines front desk duties with emergency response responsibilities in a security-conscious environment.

Qualifications include a high school diploma or GED, a polite and firm manner, and the ability to handle confidential information.

Qualifications

• High school diploma or GED preferred.
• Polite, efficient, firm, and able to operate a busy front desk/security operation.
• Ability to perform diverse tasks and maintain confidentiality.

Responsibilities

• Greet visitors and assist them directly or announce their arrival to staff or residents.
• Ensure that all clients sign in and out as required.
• Route mail and deliveries as required.
• Handle or assist in crisis intervention.
• Follow assigned procedures in emergency situations.
• Conduct rounds at residence as assigned.

Skills

Front desk operations

Crisis intervention

Communication

Confidentiality

Education

High school diploma or GED

Job description

Volunteers of America–Greater New York (VOA–Greater New York) invites applications for a Front Desk Monitor/Emergency Response Coordinator to support residents and staff at our Bronx facility. This on-site role combines front desk duties with emergency response responsibilities in a security-conscious environment.

Qualifications include a high school diploma or GED, a polite and firm manner, and the ability to handle confidential information.