Front Desk & Membership Concierge - 2pm-10pm (Weekend)

Planet Fitness Franchising, LLC; Gahanna (OH); Presencial; USD 17.000 - 22.000; Jornada completa

Descripción de la vacante

Planet Fitness Franchising, LLC in Ohio is seeking a full-time Front Desk Associate for a 2pm–10pm shift, including one weekend day. You will greet members, handle check-ins, tours for prospects, signup new members, and keep the club welcoming and organized.

You should bring a customer-service mindset, basic computer skills, reliability, and a positive attitude. The role emphasizes safety, cleanliness, and professional communication with members and teammates.

Formación

• Customer service background preferred.
• Basic computer proficiency required.
• Upbeat and positive attitude at all times.
• Punctuality and reliability are essential.
• Exceptional customer service skills; interact professionally with members and co-workers.

Responsabilidades

• Greet members and guests with excellent customer service.
• Handle front desk tasks: answer phones, check IDs, sign up new members.
• Give tours to prospective members and assist with account updates.
• Respond to questions and escalate to management when needed.
• Maintain cleanliness and safety of the club and restrooms.

Conocimientos

Customer service

Computer proficiency

Positive attitude

Punctuality

Communication skills

Active listening

Diplomacy

Team player

Educación

High School diploma/GED

Descripción del empleo

Planet Fitness Franchising, LLC in Ohio is seeking a full-time Front Desk Associate for a 2pm–10pm shift, including one weekend day. You will greet members, handle check-ins, tours for prospects, signup new members, and keep the club welcoming and organized.

You should bring a customer-service mindset, basic computer skills, reliability, and a positive attitude. The role emphasizes safety, cleanliness, and professional communication with members and teammates.