Front Desk & Member Experience Specialist

Planet Fitness Franchising, LLC; Pickerington (OH); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Employee discounts

Job summary

Planet Fitness Franchising, LLC is seeking a full-time front desk associate in Pickerington, OH. Shift runs 6am–2pm and includes one weekend day. You will greet members, assist with sign-ups, tours, and answer calls, while keeping the club clean and safe.

Recommended candidates have a background in customer service, basic computer skills, and a passion for fitness. Punctuality and reliability are a must, with a friendly, professional demeanor at all times.

Qualifications

• Customer service experience preferred.
• Basic computer proficiency to operate front desk systems.
• Punctual and reliable with a positive attitude.

Responsibilities

• Greet members and guests with exceptional service.
• Handle front desk tasks: check IDs, sign-ups, phone inquiries.
• Update member accounts and assist with tour sign-ups.
• Maintain cleanliness and safety throughout the club.
• Monitor for safety and report issues to management.

Skills

Customer service

Basic computer skills

Punctuality

Team player

Education

High School diploma/GED

Tools

POS software

Job description

Planet Fitness Franchising, LLC is seeking a full-time front desk associate in Pickerington, OH. Shift runs 6am–2pm and includes one weekend day. You will greet members, assist with sign-ups, tours, and answer calls, while keeping the club clean and safe.

Recommended candidates have a background in customer service, basic computer skills, and a passion for fitness. Punctuality and reliability are a must, with a friendly, professional demeanor at all times.