Front Desk & Member Services Specialist (Part-Time)

ymcastark; Ashland (OH); On-site; USD 13,000 - 19,000; Full time

Job summary

The YMCA is seeking a dedicated Member Services representative in Ashland, OH to deliver exceptional service to members, guests, and program participants. You will respond to needs, promote memberships and programs, and help connect community members to the YMCA.

Shifts are weekday afternoons with two weekend shifts per month, totaling about 15–20 hours per week, and compensation starts at $11.65/hour depending on experience.

Qualifications

• Eagerness to welcome, connect, and engage with others.
• Strong listening skills with empathy and problem solving.
• Ability to relate effectively to diverse groups of people.
• Previous customer service, sales, or related experience.

Responsibilities

• Provides excellent service to members, guests, and program participants.
• Handles and resolves concerns.
• Promotes and sells memberships and programs.
• Builds relationships and connects community members to the YMCA.

Skills

Welcoming & engaging others

Active listening

Interpersonal skills with diversepopu

Customer service or sales experience

Job description

The YMCA is seeking a dedicated Member Services representative in Ashland, OH to deliver exceptional service to members, guests, and program participants. You will respond to needs, promote memberships and programs, and help connect community members to the YMCA.

Shifts are weekday afternoons with two weekend shifts per month, totaling about 15–20 hours per week, and compensation starts at $11.65/hour depending on experience.