Front Desk & Member Services Specialist (Flexible Schedule)

Learn the Arts; Las Vegas (NV); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Gym membership

Wellness apps

Break room stocked

Employee discount

Job summary

Learn The Arts Las Vegas is seeking a Front Desk & Member Services Specialist to greet students and families in person and over the phone. You will manage scheduling, enrollments, and CRM follow-up, while delivering outstanding customer service in a lively arts education setting.

The role offers both full-time and part-time positions in a fast-paced environment, with opportunities to grow and contribute to events and performances in the Las Vegas community.

Qualifications

• Friendly, energetic front desk presence and customer service experience.
• Experience with sales and enrolling new students.
• Ability to manage scheduling and keep records organized.
• Comfort with technology and CRM systems.
• Professional appearance and clear communication.

Responsibilities

• Be a friendly, welcoming face of our school—both in person and over the phone.
• Provide top-notch customer service to students and families.
• Handle inbound sales—signing up new students and helping families find the right programs.
• Manage scheduling for lessons and coordinate student enrollments.
• Assist with customer relationship management and follow up with potential leads.
• Upsell services and programs to enhance the Member experience.
• Maintain an organized front desk area and stock materials.
• Address inquiries and resolve issues to ensure satisfaction.
• Coordinate scheduling with team members and other departments.

Skills

Customer service

Sales experience

Communication skills

Multi-tasking

CRM experience

Professional appearance

Tools

CRM software

Job description

Learn The Arts Las Vegas is seeking a Front Desk & Member Services Specialist to greet students and families in person and over the phone. You will manage scheduling, enrollments, and CRM follow-up, while delivering outstanding customer service in a lively arts education setting.

The role offers both full-time and part-time positions in a fast-paced environment, with opportunities to grow and contribute to events and performances in the Las Vegas community.