Flexible Front Desk & Member Experience Concierge

TRUFUSION SUMMERLIN, LLC; Summerlin South (NV); On-site; USD 19,000 - 28,000; Full time

Job summary

TruFusion in Summerlin South, NV is seeking a Front Desk Team Member. You are the first contact for members and guests, delivering warm, professional service and helping with check-ins and information on classes and memberships.

You will process payments, manage schedules, promote memberships, and support team with a positive attitude. Proficiency with MindBody or Sling is a plus; CPR/AED certification preferred; flexible hours including mornings, evenings, weekends.

Qualifications

• High school diploma or equivalent required.
• Prior customer service or hospitality experience preferred.
• Familiarity with studio management software (MindBody, Sling) preferred.
• Cash handling experience preferred.

Responsibilities

• Greet members and guests with a warm, friendly demeanor and provide information on classes, memberships, and studio amenities.
• Promote memberships, class packages, and retail products to members and guests; assist with sign-ups and renewals as needed.
• Process payments and cash transactions; monitor class attendance and ensure proper check-ins in the system.
• Maintain a clean, organized front desk area and support seamless studio operations.
• Utilize MindBody/Sling to manage member profiles, attendance, and timekeeping; ensure accurate clock-in/out and adherence to policies.
• Communicate with team, instructors, and management; participate in meetings and training.
• Adhere to TruFusion policies, including attendance, punctuality, and safety guidelines.

Skills

Customer service

Sales

Cash handling

Education

High school diploma or equivalent

Tools

MindBody

Sling

Job description

TruFusion in Summerlin South, NV is seeking a Front Desk Team Member. You are the first contact for members and guests, delivering warm, professional service and helping with check-ins and information on classes and memberships.

You will process payments, manage schedules, promote memberships, and support team with a positive attitude. Proficiency with MindBody or Sling is a plus; CPR/AED certification preferred; flexible hours including mornings, evenings, weekends.