Front Desk & Member Services Specialist

Goldfish Swim School - St. Charles; St. Charles (IL); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Company parties

Competitive salary

Employee discounts

Flexible schedule

Free food & snacks

Free uniforms

Training & development

Leadership roles

Valuable work experience

Future references/referrals

Job summary

Goldfish Swim School - St. Charles is hiring for a Front Desk Customer Service Representative. In this role, you'll promote quality customer service by processing sales and registration transactions and being the first point of contact for customers. Responsibilities include answering inquiries, scheduling parties, maintaining the cleanliness of designated areas, and resolving customer concerns. Requirements include a high school diploma or GED, excellent communication skills, and the ability to work with children. Certifications in CPR, First Aid, and AED are also required.

Qualifications

• Must pass background examinations included with training.
• Intermediate level computer skills required.
• Certifications in CPR, First Aid and AED are required.

Responsibilities

• Promotes quality customer service and processes transactions.
• Answers telephones and responds to inquiries.
• Schedules and manages birthday/pool parties.
• Maintains cleanliness of the front desk area and other locations.

Skills

Ability to work with children

Interpersonal communication skills

Organizational skills

Education

High school diploma or GED

Some college preferred

Tools

Word

Excel

Job description

Goldfish Swim School - St. Charles is hiring for a Front Desk Customer Service Representative. In this role, you'll promote quality customer service by processing sales and registration transactions and being the first point of contact for customers. Responsibilities include answering inquiries, scheduling parties, maintaining the cleanliness of designated areas, and resolving customer concerns. Requirements include a high school diploma or GED, excellent communication skills, and the ability to work with children. Certifications in CPR, First Aid, and AED are also required.