Front Desk & Member Services Concierge

ccmcnet; Cypress (TX); On-site; USD 17,908 - 24,796; Full time

Benefits offered by this job

Medical benefits

Wellness program

Flexible Spending Accounts

Company 401k matching

Paid time off

Parental leave

Education assistance

Employee Assistance Program

Disability and pet insurance

Supportive team

Job summary

CCMC is a community management company focused on master-planned communities. Front Desk Associates act as ambassadors of first impressions, handling administrative duties and delivering above-and-beyond service aligned with CCMC's core values: Integrity, Respect, Service and Community.

The role involves welcoming guests, managing front desk operations, registering residents for events, handling payments, and supporting the Membership Coordinator with various tasks.

Qualifications

• 6+ months of customer service experience and basic cash handling experience.
• Professional and organized with strong attention to detail and problem-solving skills.
• Outgoing with a professional demeanor and ability to work independently and in a team.
• Excellent people skills and commitment to customer service.
• Effective written and oral communication; proficient with MS Office.

Responsibilities

• Manage front desk operations.
• Greet guests, answer phones, and direct calls.
• Open and close the Community Center as needed.
• Check in members and guests for events and facility use.
• Register residents for events and collect payments.
• Assist the Membership Coordinator with various administrative tasks.
• Enforce CCMC policies and keep the front desk tidy.

Skills

Customer service

Cash handling

MS Office

Communication

Organization

Problem solving

Independent worker

Team collaboration

Written communication

Verbal communication

Tools

MS Office

Job description

CCMC is a community management company focused on master-planned communities. Front Desk Associates act as ambassadors of first impressions, handling administrative duties and delivering above-and-beyond service aligned with CCMC's core values: Integrity, Respect, Service and Community.

The role involves welcoming guests, managing front desk operations, registering residents for events, handling payments, and supporting the Membership Coordinator with various tasks.