Front Desk Associate

CCMC; Goodyear (AZ); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

EAP

Calm Health

401(k) match

Competitive pay

Part-time schedule

Paid sick leave

Job summary

CCMC in Goodyear, AZ is seeking a friendly Front Desk Associate to welcome residents and guests, manage front desk operations, and support administrative tasks with a focus on exceptional service.

You will handle phone calls, registrations, and event check-ins, maintain a tidy reception area, and collaborate with the Membership Coordinator while upholding CCMC’s values of Integrity, Respect, Service and Community.

Qualifications

• 6+ months of customer service experience with basic cash handling skills.
• Strong organization, attention to detail, and problem solving abilities.
• Outgoing with a professional demeanor and strong communication skills.
• Ability to work independently and in a group.
• Excellent people skills and commitment to customer service.

Responsibilities

• Manage front desk operations.
• Greet guests, answer phones, and direct calls.
• Open/close the Community Center as shifts require.
• Check in members and guests for facility use.
• Register residents for events and collect payments.
• Assist the Membership Coordinator with admin duties.
• Enforce policies and maintain a welcoming front desk.
• Ensure a clean, inviting reception area.

Skills

Customer service

Cash handling

MS Office

Communication skills

Organized

Team player

Problem solving

Attention to detail

Independent worker

Tools

MS Office

Job description

Are you a customer service aficionado who loves helping people? Are you looking for a company where you can learn and grow? CCMC, a community management company specializing in master-planned communities. Our vision of inspiring a resident-centric focus is brought to life by our core values: Integrity, Respect, Service and Community.

About The Community

This community provides a lakeside mountain oasis. The community offers 100s of acres of parks and open space including lakes for boating and fishing, residents clubs, hiking trails, basketball, volleyball and tennis courts, and is home to a championship golf course.

Our Front Desk Associates are the Ambassadors of First Impressions. They serve our community with administrative duties and provide above and beyond service that promotes CCMC’s core values.

What You’ll Accomplish

• Managing front desk operations
• Greeting and assisting guests, answering phones, and directing calls
• Opening and closing the Community Center as shift requires
• Checking in members and guests to ensure planned use of the facilities
• Registering residents for special events and collecting payment
• Assisting the Membership Coordinator with an array of administrative duties
• Enforcing policies and procedures
• Maintaining a clean and inviting front desk environment

What We’re Looking For

• At least 6 months of customer service experience with basic cash handling skills
• A dynamic, professional individual with a strong sense of organization, attention to detail, and problem solving skills
• Outgoing with a professional personality
• Must work well independently and within a group
• Excellent people skills, with a commitment to customer service
• Ability to communicate effectively orally and in writing
• Computer skills that include a strong working knowledge of MS Office programs
• Must pass a pre-employment drug screen and background check

If driving is, or becomes, a requirement of the role, it is required, at all times, that you hold a valid state driver’s license for the class of vehicle you are driving, maintain a clean motor vehicle report, and hold current automobile insurance at statutory limits. You must notify Human Resources immediately regarding any change to your motor vehicle standing. CCMC may periodically review motor vehicle reports to ensure compliance with these requirements.

The physical requirements can vary, but generally, they may include:

• Mobility: Ability to walk the grounds long distances in various weather conditions.
• Lifting and Carrying: Occasionally lifting and carrying supplies or equipment up to 25 pounds.
• Extended Sitting or Standing: Capability to sit or stand for extended periods during meetings or events.

We are committed to creating an inclusive and accessible work environment. If you require reasonable accommodations during the application process or in performing the job duties as described in the posting, please email [e-mail] so we can review next steps together.

What We Offer

• Support Programs – Employee Assistance Program (EAP) and Calm Health.
• As a part-time employee, you may be eligible to accrue paid sick leave in accordance with applicable state and local laws.
• 401(k) with Company Match – Automatic enrollment with a 30% match on the first 10% of contributions.
• Competitive pay, depending on experience
• Part-time, flexible schedule
• Most importantly, a caring team who is dedicated to your success!