Resident Services Concierge | Front Desk & Community Host

Ccmc; Aubrey (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

Wellness program

Company‑matching 401k contributions

Paid time off for vacation, holidays,

Paid parental leave

Training and educational assistance

Employee Assistance Program and Calm •

Job summary

CCMC is seeking a Front Desk Associate to manage front desk operations, greet guests, answer phones, and direct calls. You will open/close the Community Center as needed and check in members for events, handling registrations and payments with a focus on exceptional service.

The role requires strong customer service skills, organization, and the ability to work independently or in a team. MS Office proficiency and professional communication are essential.

Qualifications

• At least 6 months of customer service experience with basic cash handling skills.
• A dynamic, professional individual with a strong sense of organization, attention to detail, and problem solving skills.
• Outgoing with a professional personality.
• Must work well independently and within a group.
• Excellent people skills, with a commitment to customer service.
• Ability to communicate effectively orally and in writing.
• Computer skills that include a strong working knowledge of MS Office programs.

Responsibilities

• Managing front desk operations.
• Greeting and assisting guests, answering phones, and directing calls.
• Opening and closing the Community Center as shift requires.
• Checking in members and guests to ensure planned use of the facilities.
• Registering residents for special events and collecting payment.
• Assisting the Membership Coordinator with an array of administrative duties.
• Enforcing policies and procedures.
• Maintaining a clean and inviting front desk environment.

Skills

Customer service

Cash handling

Organization

Attention to detail

Problem solving

Oral & written communication

MS Office

Tools

MS Office

Job description

CCMC is seeking a Front Desk Associate to manage front desk operations, greet guests, answer phones, and direct calls. You will open/close the Community Center as needed and check in members for events, handling registrations and payments with a focus on exceptional service.

The role requires strong customer service skills, organization, and the ability to work independently or in a team. MS Office proficiency and professional communication are essential.