Front Desk Associate - PT

CCMC; Richmond (TX); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Employee Assistance Program

401(k) with Company Match

Paid sick leave eligibility

Job summary

A community management company in Texas is seeking a Front Desk Associate to manage operations and provide exceptional customer service. Responsibilities include greeting guests, assisting with events, and administrative duties. Candidates should possess strong people skills and at least 6 months of relevant experience. This part-time role offers a flexible schedule and opportunities for professional growth.

Qualifications

• At least 6 months of customer service experience with basic cash handling skills.
• Outgoing with a professional personality.
• Ability to communicate effectively orally and in writing.
• Able to work independently and in a group.
• Excellent people skills and customer service.
• Ability to communicate effectively orally and in writing.
• Proficiency with MS Office programs.

Responsibilities

• Managing front desk operations.
• Greeting and assisting guests, answering phones, and directing calls.
• Maintaining a clean and inviting front desk environment.
• Check in members and guests to ensure planned use of facilities
• Register residents for events and collect payments
• Assist the Membership Coordinator with administrative duties
• Enforce policies and procedures
• Maintain a clean and inviting front desk environment

Skills

Customer service

Attention to detail

Problem solving

People skills

Problem solving

MS Office

Tools

MS Office

Job description

4 days ago Be among the first 25 applicants

Are you a customer service aficionado who loves helping people? Are you looking for a company where you can learn and grow? We’re CCMC, a community management company specializing in master-planned communities. Our vision of inspiring a resident-centric focus is brought to life by our core values: Integrity, Respect, Service and Community.

About The Community

This is a place where amenities and lifestyle, the indoors and the outdoors, the daytime and the evening, all come together to create community. On site, you will find a state-of-the-art amenity center including a computer lab, billiards room, wellness center and indoor and outdoor pools, fitness center, walking trails, and a plethora of outdoor facilities. This is the epitome of true southern comfort. The rolling topography creates beautiful country-like views of the area with plenty of opportunities to view wildlife in its natural habitat, including a bayou. This community is geared toward those aged 55 and better.

Our Front Desk Associates are the Ambassadors of First Impressions. They serve our community with administrative duties and provide above and beyond service that promotes CCMC’s core values.

What You’ll Accomplish

• Managing front desk operations
• Greeting and assisting guests, answering phones, and directing calls
• Opening and closing the Community Center as shift requires
• Checking in members and guests to ensure planned use of the facilities
• Registering residents for special events and collecting payment
• Assisting the Membership Coordinator with an array of administrative duties
• Enforcing policies and procedures
• Maintaining a clean and inviting front desk environment

What We’re Looking For

• At least 6 months of customer service experience with basic cash handling skills
• A dynamic, professional individual with a strong sense of organization, attention to detail, and problem solving skills
• Outgoing with a professional personality
• Must work well independently and within a group
• Excellent people skills, with a commitment to customer service
• Ability to communicate effectively orally and in writing
• Computer skills that include a strong working knowledge of MS Office programs
• Must pass a pre-employment drug screen and background check

If driving is, or becomes, a requirement of the role, it is required, at all times, that you hold a valid state driver’s license for the class of vehicle you are driving, maintain a clean motor vehicle report, and hold current automobile insurance at statutory limits. You must notify Human Resources immediately regarding any change to your motor vehicle standing. CCMC may periodically review motor vehicle reports to ensure compliance with these requirements.

The physical requirements can vary, but generally, they may include:

• Mobility: Ability to walk the grounds long distances in various weather conditions.
• Lifting and Carrying: Occasionally lifting and carrying supplies or equipment up to 25 pounds.
• Extended Sitting or Standing: Capability to sit or stand for extended periods during meetings or events.

We are committed to creating an inclusive and accessible work environment. If you require reasonable accommodations during the application process or in performing the job duties as described in the posting, please email [e-mail] so we can review next steps together.

What We Offer

• Support Programs – Employee Assistance Program (EAP) and Calm Health.
• As a part-time employee, you may be eligible to accrue paid sick leave in accordance with applicable state and local laws.
• 401(k) with Company Match – Automatic enrollment with a 30% match on the first 10% of contributions.
• Competitive pay, depending on experience
• Part-time, flexible schedule
• Most importantly, a caring team who is dedicated to your success!

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