Front Desk & Member Services Associate

Planet Fitness; South Portland (ME); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Flexible schedule

Health insurance

Paid time off

Training & development

Job summary

A leading fitness company in South Portland is seeking a customer service representative to help provide an exceptional experience to members. Responsibilities include greeting members, responding to inquiries, and maintaining a clean front desk area. Candidates should possess a positive attitude, strong customer service skills, and basic computer proficiency. Join our team and embody a judgement-free lifestyle while promoting fitness in the community.

Qualifications

• Must be 18 years of age or older.
• Able to interact positively with members and co-workers.
• Represent the core values of Planet Fitness at all times.

Responsibilities

• Provide exceptional customer service to members and guests.
• Maintain cleanliness and order at the front desk and lobby.
• Assist members with accounts and billing questions.

Skills

Positive friendly attitude

Exceptional customer service skills

Basic computer proficiency

Punctuality and reliability

Problem solving

Job description

A leading fitness company in South Portland is seeking a customer service representative to help provide an exceptional experience to members. Responsibilities include greeting members, responding to inquiries, and maintaining a clean front desk area. Candidates should possess a positive attitude, strong customer service skills, and basic computer proficiency. Join our team and embody a judgement-free lifestyle while promoting fitness in the community.