Front Desk Member Experience & Wellness Concierge

Vasa Fitness co; Cedar City (UT); Hybrid; USD 13,000 - 18,000; Full time

Benefits offered by this job

Two complimentary gym memberships

Discounted personal training sessions

401(k) options

Employee Assistance Program

Paid Time Off

Medical / Dental / Vision benefits

Paid Parental Leave

Job summary

VASA Fitness in Cedar City, UT is seeking a friendly Member Experience Specialist to greet members, guide them on memberships and training options, and keep the club clean and welcoming. You’ll also help members feel valued and excited to return, creating a positive first impression that reflects our community-focused culture.

The role emphasizes high energy, strong customer service, and a commitment to member satisfaction as part of a united team dedicated to health and wellness.

Qualifications

• 1+ year of customer service, membership sales preferred
• Interest in health, wellness, and fitness
• Ability to pass a background check
• Bilingual skills or CPR certification are a plus

Responsibilities

• Greet members warmly at the front desk and set the tone for each visit
• Guide members on memberships, upgrades, and personal training options
• Keep the club clean, organized, and welcoming at all times
• Engage with members to ensure they feel valued and motivated

Skills

Customer service

Membership sales

Communication skills

Background check pass

Bilingual/ CPR a plus

Job description

VASA Fitness in Cedar City, UT is seeking a friendly Member Experience Specialist to greet members, guide them on memberships and training options, and keep the club clean and welcoming. You’ll also help members feel valued and excited to return, creating a positive first impression that reflects our community-focused culture.

The role emphasizes high energy, strong customer service, and a commitment to member satisfaction as part of a united team dedicated to health and wellness.