Member Experience Champion

Vasa Fitness co; American Fork (UT); On-site; USD 25,000 - 42,000; Full time

Benefits offered by this job

Gym memberships

401(k) options

Paid Time Off

Employee assistance program

Job summary

VASA Fitness in American Fork, UT is hiring a Member Experience Specialist to welcome guests, explain memberships, and guide fitness options. You will keep the club clean and organized while sharing information about upgrades and personal training to help members feel valued and motivated.

The role emphasizes friendly, proactive service, strong communication, and a genuine passion for health and wellness. A background check is required and bilingual skills or CPR are a plus.

Qualifications

• 1+ year of customer service experience, membership sales preferred.
• Strong communication and professional approach.
• Comfortable multitasking and working independently.
• Interest in health, wellness, and fitness.
• Ability to pass a background check.
• Bilingual skills or CPR certification are a plus.

Responsibilities

• Greet members and guests to create a welcoming atmosphere.
• Guide members on memberships, upgrades, and personal training options.
• Keep the club clean, organized and inviting.
• Provide friendly, insightful tours and answer questions.
• Support sales goals with confident conversations.

Skills

Customer service

Membership sales

Communication

Multitasking

Bilingual / CPR a plus

Job description

VASA Fitness in American Fork, UT is hiring a Member Experience Specialist to welcome guests, explain memberships, and guide fitness options. You will keep the club clean and organized while sharing information about upgrades and personal training to help members feel valued and motivated.

The role emphasizes friendly, proactive service, strong communication, and a genuine passion for health and wellness. A background check is required and bilingual skills or CPR are a plus.