Member Experience Pro: Front Desk & Wellness Impact

Socket.dev; Layton (UT); On-site; USD 17,000 - 25,000; Full time

Job summary

VASA Fitness in Layton, UT is seeking a Member Experience Specialist to welcome guests and set a positive tone at the front desk. You will help members feel at home and guide them through memberships, upgrades, and personal training options.

Maintain a clean, organized, and inviting club atmosphere. A friendly demeanor, clear communication, and the ability to multi-task are essential for success in this people-focused role.

Qualifications

• Strong communication skills and a professional approach.
• Comfortable multi-tasking and working independently.
• 1+ year of customer service, membership sales preferred.
• Interest in health, wellness, and fitness.
• Ability to pass a background check.
• Bilingual skills or CPR certification are a plus.

Responsibilities

• Greet members warmly and set the tone at the front desk.
• Guide members on memberships, upgrades, and personal training options.
• Keep the club clean and organized to feel like home.
• Support members with information and answer questions.
• Promote memberships and personal training through conversations and tours.

Skills

Communication

Multitasking

Independent work

Customer service

Membership sales

Health interest

Background check

Bilingual/CPR

Job description

VASA Fitness in Layton, UT is seeking a Member Experience Specialist to welcome guests and set a positive tone at the front desk. You will help members feel at home and guide them through memberships, upgrades, and personal training options.

Maintain a clean, organized, and inviting club atmosphere. A friendly demeanor, clear communication, and the ability to multi-task are essential for success in this people-focused role.