Front Desk & Member Experience Specialist (Gym)

The Edge Fitness Clubs LLC; Westland (MI); On-site; USD 50,000 - 61,000; Full time

Benefits offered by this job

Free gym membership

Health benefits for you and family

Education reimbursement for certs

Job summary

Edge Fitness, LLC is hiring at our Westland, MI club for a member experience role. You will welcome members, greet them with energy, and deliver friendly, professional service to promote a positive, result-driven experience.

The role emphasizes high-energy engagement, teamwork with front desk and facilities teams, and a focus on helping members with questions while upholding our “Changing Lives” mission.

Qualifications

• Customer service orientation with a sales mindset.
• Ability to meet monthly sales targets.
• Team player with flexible, high-energy attitude.

Responsibilities

• Welcome and nurture member experience with friendly interactions.
• Greet members in an engaging, energetic way.
• Assist members with questions and promote a positive experience.
• Address membership questions with compassion and commitment.
• Coordinate with Facilities to keep club presentable.

Skills

Customer service orientation

Product knowledge expertise

Results orientation

Job description

Edge Fitness, LLC is hiring at our Westland, MI club for a member experience role. You will welcome members, greet them with energy, and deliver friendly, professional service to promote a positive, result-driven experience.

The role emphasizes high-energy engagement, teamwork with front desk and facilities teams, and a focus on helping members with questions while upholding our “Changing Lives” mission.