Front Desk & Member Experience Specialist

Bonita Bay Club; Limetree Park (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Club amenities access

Employee fitness room

Golf/tennis/pickleball access

Employee merchandise in shops

Job summary

Bonita Bay Club in Florida is seeking a Fitness Front Desk team member to greet members, manage phone inquiries, and schedule personal training sessions. You will ensure a clean, welcoming environment at the 20,000 sq ft Lifestyle Center and assist with gym floor duties as needed.

Ideal candidates have a high school diploma or GED, 18+ years old, First Aid/CPR, and strong customer service skills. The role requires multitasking in a fast-paced setting and occasional lifting up to 40 lbs.

Qualifications

• Must have a high school diploma or GED.
• Must be 18+ years old.
• Must be available to work Mondays, Thursdays, Fridays, and Weekends/Holidays.
• Must have First Aid and CPR/AED Certifications (training provided if not yet attained).
• Knowledge of Fitness equipment is preferred.
• Must be able to pass a drug test.
• Friendly and outgoing personality.
• Ability to manage time and multitask in a fast-paced environment.
• Must have some experience with Microsoft Suite (Word, Excel, Outlook, and Publisher).
• Excellent customer service skills.
• Ability to carry up to 40 lbs.

Responsibilities

• Greet members and guests and answer phone calls at the Fitness Front Desk.
• Book personal training appointments and handle billing for services.
• Maintain a clean and organized front desk area and assist on the exercise floor as needed.
• Tour members through the center, answer equipment questions, and assist with laundry and cleaning of studios.
• Provide excellent customer service and facilitate a fast-paced, friendly environment.

Skills

Customer service

Front desk operations

Microsoft Office

First Aid CPR

Multitasking

Time management

Friendly personality

Sales ability

Fitness equipment knowledge

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Microsoft Publisher

Job description

Bonita Bay Club in Florida is seeking a Fitness Front Desk team member to greet members, manage phone inquiries, and schedule personal training sessions. You will ensure a clean, welcoming environment at the 20,000 sq ft Lifestyle Center and assist with gym floor duties as needed.

Ideal candidates have a high school diploma or GED, 18+ years old, First Aid/CPR, and strong customer service skills. The role requires multitasking in a fast-paced setting and occasional lifting up to 40 lbs.