Front Desk & Member Experience Specialist

EōS Fitness; Fort Worth (TX); On-site; USD 13,776 - 17,908; Part time

Benefits offered by this job

Free membership for employee and one family member

Discounted Personal Training

Employee referral program

Group Health, dental, vision benefits

401(k) + Company matching

Daily Pay option

Job summary

A dynamic fitness brand in Fort Worth, TX is seeking a Service Associate to provide exceptional service to gym members. The ideal candidate should possess customer service experience, excellent interpersonal skills, and a strong interest in the fitness industry. Responsibilities include greeting members, managing inquiries, processing payments, and maintaining a clean environment. The role requires a flexible schedule, including evenings and weekends. Competitive hourly pay of $10—$13, plus various benefits and perks, is offered.

Qualifications

• Previous experience in customer service or front desk role.
• Experience or strong interest in the fitness industry.
• Excellent interpersonal skills with a customer-focused attitude.
• Ability to multitask and handle a fast-paced environment.
• Strong organizational and problem-solving skills.
• Flexibility to work evenings, weekends, and holidays as required.
• Must embrace core values.

Responsibilities

• Greet members and guests with a friendly attitude.
• Provide information about gym services and programs.
• Address member inquiries and complaints promptly.
• Check-in members using the gym’s management system.
• Ensure front desk area is clean and organized.
• Process payments for memberships and classes.
• Conduct gym walks and maintain cleanliness.

Skills

Customer service experience

Interpersonal skills

Problem-solving skills

Multitasking ability

Tools

Gym management software

MS Office

Job description

A dynamic fitness brand in Fort Worth, TX is seeking a Service Associate to provide exceptional service to gym members. The ideal candidate should possess customer service experience, excellent interpersonal skills, and a strong interest in the fitness industry. Responsibilities include greeting members, managing inquiries, processing payments, and maintaining a clean environment. The role requires a flexible schedule, including evenings and weekends. Competitive hourly pay of $10—$13, plus various benefits and perks, is offered.