Front Desk & Member Experience Associate (Flexible Schedule)

Retro Fitness; Forked River (NJ); On-site; USD 18,000 - 25,000; Part time

Benefits offered by this job

Employee discounts

Flexible schedule

Free uniforms

Job summary

Retro Fitness in Forked River, NJ is seeking a Front Desk team member to greet members, handle check-ins, and provide excellent customer service. The role emphasizes teamwork, strong communication, and a positive attitude to create a welcoming gym experience.

The position involves selling memberships and merchandise, maintaining a clean and safe facility, and supporting opening/closing duties. Competitive hourly pay and flexible scheduling are offered.

Qualifications

• Must have a positive upbeat personality.
• Excellent communication with members, coworkers and managers.
• Ability to multitask in a fast-paced retail gym environment.
• Customer service oriented with a friendly demeanor.
• Punctual, responsible and detail-oriented.
• CPR/AED training preferred.
• Prior sales experience in retail is preferred.
• Completion of Retro University courses is required.

Responsibilities

• Greet and check in members as they arrive.
• Resolve member issues in a timely manner.
• Drive membership sales and retention.
• Follow up with prospective members.
• Sell in-store merchandises such as Smoothies and Pro Shop items.
• Keep the facility safe and clean for members and staff.
• Assist with opening/closing duties as scheduled.
• Adhere to company policies and procedures.

Skills

Positive attitude

Effective communication

Multi-tasking

Customer service

Punctuality & reliability

CPR/AED training preferred

Retail sales experience preferred

Retro University courses completed

Job description

Retro Fitness in Forked River, NJ is seeking a Front Desk team member to greet members, handle check-ins, and provide excellent customer service. The role emphasizes teamwork, strong communication, and a positive attitude to create a welcoming gym experience.

The position involves selling memberships and merchandise, maintaining a clean and safe facility, and supporting opening/closing duties. Competitive hourly pay and flexible scheduling are offered.