Front Desk Medical Receptionist: Patient Care & Scheduling

Stony Brook Administrative Services; Town of Riverhead (NY); On-site; USD 28,000 - 33,000; Full time

Job summary

Riverhead Orthopedics is seeking a Medical Receptionist to serve as the first point of contact for patients. You will greet patients, verify demographics and insurance in the EMR, collect co-pays, and route messages to physicians and nurses.

This full-time front desk role requires knowledge of medical terminology, experience with insurance authorization/referrals, EMR familiarity, strong communication, multitasking, and meticulous attention to detail. HIPAA and OSHA guidelines must be followed.

Qualifications

• Knowledge of Medical Terminology.
• Understanding of various insurance plans and the need for authorization/referrals.
• Computer and/or EMR experience.
• At least one year of prior work experience in a medical office.
• Excellent communication skills.
• Ability to multi-task.
• Attention to detail.

Responsibilities

• Perform receptionist duties including answering and routing calls.
• Greet and register patients; verify demographics and insurance in EMR.
• Collect co-payments and notify providers of patient arrival.
• Schedule appointments and services; maintain physician schedule.
• Ensure HIPAA & OSHA guidelines are followed at all times.

Skills

Knowledge of Medical Terminology

Insurance authorization/referrals

Excellent communication

Multi-tasking

Attention to detail

Tools

EMR systems

Job description

Riverhead Orthopedics is seeking a Medical Receptionist to serve as the first point of contact for patients. You will greet patients, verify demographics and insurance in the EMR, collect co-pays, and route messages to physicians and nurses.

This full-time front desk role requires knowledge of medical terminology, experience with insurance authorization/referrals, EMR familiarity, strong communication, multitasking, and meticulous attention to detail. HIPAA and OSHA guidelines must be followed.