Front Desk Medical Receptionist

Experience Momentum Inc.; Mill Creek (WA); On-site; USD 25,000 - 30,000; Part time

Benefits offered by this job

401(k) with employer match after two

Paid time off accrual

Paid Volunteer Day

Free group fitness class access

Employee discounts on services

Job summary

Experience Momentum is a wellness center in Mill Creek, WA seeking a Front Desk Medical Receptionist to greet clients, manage appointments, and process payments in a friendly, professional manner.

This part-time role requires Monday–Friday evening availability, strong customer service, and the ability to handle insurance information and calls with care; previous medical/clinical front desk experience preferred.

Qualifications

• Dependable and detail-oriented professional in a fast-paced, people-centered environment.
• Clear communicator able to handle sensitive patient scenarios with grace.
• Tech-savvy and organized with ability to manage multiple tasks calmly.

Responsibilities

• Greet and support clients in a friendly, professional manner.
• Manage appointments across service lines to maximize availability.
• Process copays and balances accurately while maintaining a professional tone.
• Answer calls, respond to referrals, manage faxes, and follow up with patients.
• Maintain up-to-date client accounts with demographic and insurance data.
• Respond to questions including Motor Vehicle Accident and I/C cases.
• Assist with additional administrative duties to keep the clinic running smoothly.

Skills

Detail-oriented

Communication skills

Tech-savvy

Multitasking

Job description

Description

Position Details:

• Role:Front Desk Medical Receptionist
• Location:Mill Creek Location
• Status:Part-Time| Evening Shift Monday-Friday
• Compensation:$18.00 – $22.00 per hour

Who we are:

Experience Momentum is a thriving, mission-driven wellness center located in Mill Creek, WA providing integrative health services including physical therapy, massage therapy, nutrition counseling, personal training services and group fitness. With 400+ five-star Google reviews, we are a leader in both clinical expertise and patient connection. We are intentional about creating an inclusive, welcoming environment where our clients and staff feel seen, heard, valued, and respected.

Learn more about us: Website: www.experiencemomentum.com | IG: @experiencemomentum

What we offer:

• Consistent Hours: Monday–Friday
• Leadership opportunities
• Team members that push each other to their full potential
• Benefits packages for qualifying full and part-time team members
• Fitness membership
• 25% off cash services

What You’ll Do:

• Greet & Support Clients: Be the friendly face that welcomes every client into our space—warmly, respectfully, and professionally.
• Manage Appointments: Coordinate scheduling across our service lines to maximize availability and streamline care.
• Process Payments: Accurately collect copays, balances, and payment information while maintaining a professional tone.
• Support Communications: Answer calls, respond to referrals, manage faxes, and deliver timely follow-ups to patients.
• Maintain Records: Keep client accounts up-to-date, ensuring all demographic and insurance information is current.
• Handle Inquiries: Respond clearly and compassionately to a range of client questions, including those related to Motor Vehicle Accident and L&I cases.
• Be a Team Player: Pitch in with additional administrative duties that help keep the clinic running smoothly.

Who You Are:

• A dependable and detail-oriented professional who thrives in a fast-paced, people-centered environment
• A clear communicator who can navigate sensitive or complex patient scenarios with grace
• Tech-savvy and organized, with the ability to manage multiple tasks calmly and efficiently
• Previous experience in a medical, clinical, or wellness setting strongly preferred

Benefits Include:

• 401(k) with employer match after two months
• Paid time off accrual
• Paid Volunteer Day
• Free group fitness class access
• Employee discounts on services

Experience Momentum participates in E-Verify to confirm the identity and employment authorization of all newly hired employees. To learn more about E-Verify, please visit www.e-verify.gov.

Requirements

• Customer service experience preferred
• Must be able to work closing shift M-F (M-TH until 7:15pm, F until 5:45pm)