Front Desk Representative

Edmonds-Wellness-Clinic; Edmonds (WA); On-site; USD 22,000 - 29,000; Full time

Benefits offered by this job

Company parties

Employee discounts

Free food & snacks

Free uniforms

Opportunity for advancement

Paid time off

Training & development

Job summary

Edmonds Wellness Clinic in Edmonds, WA is seeking a dependable Front Desk Representative to support patients and the clinical team. This full-time, in-person role requires calmness, accuracy, and professionalism while handling multiple priorities in a busy clinic environment.

Key duties include welcoming patients, managing check-in/out, scheduling, confirming, rescheduling, collecting and updating patient information, and processing payments.

Qualifications

• 1–3 years of front desk or customer service experience.
• Medical office or healthcare front desk experience strongly preferred.
• Proficient with computers, scheduling systems, email, and office equipment.
• Reliable, punctual, and able to learn new systems quickly.
• Ability to work independently while supporting a collaborative team.

Responsibilities

• Welcome patients and manage check-in and check-out
• Answer phones and messages promptly and professionally
• Schedule, confirm, reschedule, and coordinate appointments
• Collect and update patient information, forms, and insurance details
• Process patient payments and provide accurate receipts
• Scan, upload, and organize documents while maintaining accurate records
• Communicate clearly with patients, providers, and other team members
• Keep the reception area organized and help the clinic flow smoothly
• Handle interruptions and multiple time-sensitive tasks without losing accuracy or professionalism
• Protect patient privacy and follow clinic confidentiality procedures

Skills

Multitasking

Organization

Attention to detail

Verbal and written communication

Punctual and reliable

Learning new systems quickly

Tools

Scheduling systems

Job description

Edmonds Wellness Clinic is seeking a dependable, organized, and friendly Front Desk Representative to support our patients and clinical team. This is a full-time, in-person position for someone who can stay calm, accurate, and professional while handling multiple priorities in a busy clinic environment.

Benefits

• Company parties
• Employee discounts
• Free food & snacks
• Free uniforms
• Opportunity for advancement
• Paid time off
• Training & development

Schedule

• Monday through Friday
• 8-hour shifts
• Full-time, in person in Edmonds, WA

Key Responsibilities

• Welcome patients and manage check-in and check-out
• Answer phones and messages promptly and professionally
• Schedule, confirm, reschedule, and coordinate appointments
• Collect and update patient information, forms, and insurance details
• Process patient payments and provide accurate receipts
• Scan, upload, and organize documents while maintaining accurate records
• Communicate clearly with patients, providers, and other team members
• Keep the reception area organized and help the clinic flow smoothly
• Handle interruptions and multiple time-sensitive tasks without losing accuracy or professionalism
• Protect patient privacy and follow clinic confidentiality procedures

Qualifications

• 1–3 years of front desk, reception, or customer service experience
• Medical office or healthcare front desk experience strongly preferred
• Strong multitasking, organization, and attention to detail
• Excellent verbal and written communication skills
• Comfortable using computers, scheduling systems, email, and office equipment
• Reliable, punctual, professional, and able to learn new systems quickly
• Able to work independently while supporting a collaborative team

Compensation

• $19 per hour