Front Desk Medical Receptionist

CROSS COUNTY MEDICAL CARE; Elmont (NY); On-site; USD 34,000 - 46,000; Full time

Benefits offered by this job

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Job summary

Cross County Medical Care in Elmont, NY seeks a friendly Front Desk Medical Receptionist to be the welcoming face of the practice. You will greet patients, schedule appointments, verify insurance, and maintain accurate demographics in the EMR system.

Ideal candidates have 1+ year in a medical reception/administrative role, familiarity with EMR systems, and strong customer service skills in a fast-paced setting. A high school diploma is required, with medical admin certification a plus.

Qualifications

• 1+ year in a medical front desk or healthcare administrative role preferred.
• Familiarity with EMR/EHR systems and medical scheduling software.
• Knowledge of medical insurance verification and co-pay collection processes.

Responsibilities

• Greet and check in patients in a warm, professional manner at the front desk.
• Schedule, confirm, and manage patient appointments using medical scheduling software.
• Verify patient insurance eligibility and collect co-pays at time of service.
• Maintain and update accurate patient records and demographic information in the EMR system.
• Answer and route incoming phone calls, respond to patient inquiries promptly.
• Coordinate referrals, authorizations, and communication between patients and clinical staff.
• Ensure front desk area is organized, stocked, and HIPAA-compliant at all times.

Skills

EMR/EHR familiarity

Medical scheduling software

HIPAA knowledge

Customer service

Multitasking

Education

High school diploma

Tools

Scheduling software

Job description

Benefits:

• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off

About the Role:

Cross County Medical Care is looking for a friendly and organized Front Desk Medical Receptionist to be the welcoming face of our practice in Elmont, NY. This is a fantastic opportunity to join a dedicated healthcare team where your communication skills and attention to detail will make a real difference in the patient experience every single day.

Responsibilities:

• Greet and check in patients in a warm, professional manner at the front desk
• Schedule, confirm, and manage patient appointments using medical scheduling software
• Verify patient insurance eligibility and collect co-pays at time of service
• Maintain and update accurate patient records and demographic information in the EMR system
• Answer and route incoming phone calls, respond to patient inquiries promptly
• Coordinate referrals, authorizations, and communication between patients and clinical staff
• Ensure front desk area is organized, stocked, and HIPAA-compliant at all times

Requirements:

• 1+ year of experience in a medical front desk or healthcare administrative role preferred
• Familiarity with EMR/EHR systems and medical scheduling software
• Knowledge of medical insurance verification and co-pay collection processes
• Strong interpersonal and customer service skills with a patient-first attitude
• Excellent organizational skills and ability to multitask in a fast-paced environment
• Understanding of HIPAA regulations and patient confidentiality requirements
• High school diploma or equivalent required; medical administrative certification a plus

About Us:

Cross County Medical Care is a trusted healthcare provider serving the Elmont, NY community with compassionate, high-quality medical services. Our patients rely on us for personalized care, and our staff takes pride in creating a welcoming and efficient environment at every visit. We foster a supportive team culture where every employee plays a vital role in delivering an exceptional patient experience.