Front Desk Medical Office Assistant - On Campus, FT

Methodist Le Bonheur Healthcare; Germantown, Northern (MD, KY); Hybrid; USD 32,000 - 46,000; Full time

Job summary

Methodist Le Bonheur Healthcare is seeking a Medical Office Assistant (-full-time, weekdays) for the Germantown area to join our ambulatory clinic team. The MOA will manage front desk operations, register patients in the EMR, collect payments, and assist patients with the patient portal.

Ideal candidates have a High School Diploma or equivalent and 1–3 years in a physician office setting, including insurance verifications or authorizations.

Qualifications

• Required - High School Diploma or Equivalent.
• Preferred - Insurance verifications or authorizations 1-3 years.
• Preferred - Physician office 1-3 years.
• Preferred - Scheduling 1-3 years.

Responsibilities

• Registers new patients and updates patient demographics by collecting detailed information.
• Schedules appointments and makes confirmation calls.
• Collects co-pays and insurance data for accurate payments.
• Greets patients and visitors, answering information requests in person or by phone.
• Handles front desk workflow and supports coordination with clinicians.

Skills

Patient interaction

Multitasking

Verbal communication

Medical terminology

Education

High School Diploma or Equivalent

Tools

EMR system

Billing software

Job description

Methodist Le Bonheur Healthcare is seeking a Medical Office Assistant (-full-time, weekdays) for the Germantown area to join our ambulatory clinic team. The MOA will manage front desk operations, register patients in the EMR, collect payments, and assist patients with the patient portal.

Ideal candidates have a High School Diploma or equivalent and 1–3 years in a physician office setting, including insurance verifications or authorizations.