Front Desk Medical Office Clerk – DoD Clinic

Planned Systems International, Inc.; Pecan Park (LA); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Paid leave

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

AD&D coverage

Legal services

Identity theft protection

Accident insurance

FSA/HSA options

401(k) with employer match

Tuition reimbursement

Job summary

QuarterLine (QL), a Planned Systems International (PSI) company, seeks a dedicated Medical Office Clerk to support a government healthcare contract at Barksdale Medical Group, Barksdale AFB, LA. Front desk responsibilities include greeting patients, checking in, and scheduling appointments in a DoD medical facility.

The role requires a fast typist (50 WPM), strong communication, and good customer service. Responsibilities cover answering phones, eligibility checks, and end-of-day reconciliations

Qualifications

• Fully qualified typist with a minimum of 50 WPM.
• Knowledge of medical ethics and telephone etiquette.
• Strong written and spoken communication and customer service skills.

Responsibilities

• Greet patients/visitors at a clinic front desk and check in patients for encounters.
• Answer main office phone line and schedule medical appointments.
• Determine patient eligibility for services as needed and perform clerical duties.
• Conduct end-of-day processes and resolve delinquent or pending appointments in the system.

Skills

Typing 50 WPM

Medical ethics

Telephone etiquette

Clear communication

Customer service

Education

High School Degree or GED

Job description

QuarterLine (QL), a Planned Systems International (PSI) company, seeks a dedicated Medical Office Clerk to support a government healthcare contract at Barksdale Medical Group, Barksdale AFB, LA. Front desk responsibilities include greeting patients, checking in, and scheduling appointments in a DoD medical facility.

The role requires a fast typist (50 WPM), strong communication, and good customer service. Responsibilities cover answering phones, eligibility checks, and end-of-day reconciliations