Patient-Focused Medical Front Desk Specialist

American Family Care, Inc.; Montgomery (AL); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

401(k)

Health insurance

Paid time off

Flexible schedule

Company parties

Job summary

American Family Care, Inc. in Montgomery, Alabama is seeking an experienced individual to manage patient check-in and check-out processes while ensuring accurate insurance verification and maintaining patient records. The successful candidate will demonstrate excellent customer service skills and detail orientation.

The role involves balancing daily patient charges and completing closing procedures. Previous medical clerical experience is preferred, along with proficiency in Microsoft Office.

Qualifications

• Previous medical clerical experience preferred.
• Well-groomed appearance and clear phone mannerisms.

Responsibilities

• Prepare the clinic for opening and review the facility.
• Greet patients and provide initial paperwork.
• Register patients and verify insurance accurately.
• Process patient payments and address billing issues.
• Respond to customer needs and provide customer service.
• Balance daily patient charges against system reports.
• Complete closing procedures and secure financial assets.
• Maintain complete and accurate documentation.

Skills

Customer service skills

Detail orientation

Basic computer knowledge

Education

High School graduate or equivalent

Tools

Microsoft Office

Job description

American Family Care, Inc. in Montgomery, Alabama is seeking an experienced individual to manage patient check-in and check-out processes while ensuring accurate insurance verification and maintaining patient records. The successful candidate will demonstrate excellent customer service skills and detail orientation.

The role involves balancing daily patient charges and completing closing procedures. Previous medical clerical experience is preferred, along with proficiency in Microsoft Office.