ER Medical Office Clerk — Scheduling & Records

Decypher; Nellis Air Force Base Census-Designated Place (NV); On-site; USD 17,000 - 28,000; Full time

Benefits offered by this job

Health & Welfare benefits

Job summary

Decypher is seeking a Medical Office Clerk for Emergency Medicine to provide front-office administrative support. You will manage calls, verify eligibility, maintain patient records, and schedule appointments using MHS GENESIS and related systems.

This role supports a high-availability ED environment and ensures records accuracy and regulatory compliance. Requirements include a HS diploma or GED, basic medical terminology, and BLS certification; 2+ years of experience or RHIT/RHIA certification

Qualifications

• Requires High School diploma or GED and basic medical terminology.
• BLS certification required.
• Minimum two years of relevant experience or RHIT or RHIA certification.

Responsibilities

• Answer main office phone line and direct calls.
• Determine patient eligibility for services.
• Verify demographic information in MHS GENESIS.
• Schedule, reschedule, and cancel appointments.
• Maintain and retire medical records per regulations and accreditation standards.
• Assist in organizing and retrieving patient records and reporting as needed.

Skills

Education: High School diploma or GED

Basic medical terminology

BLS certification

Experience: 2+ years or RHIT/RHIA

Education

High School diploma or GED

Basic medical terminology

Job description

Decypher is seeking a Medical Office Clerk for Emergency Medicine to provide front-office administrative support. You will manage calls, verify eligibility, maintain patient records, and schedule appointments using MHS GENESIS and related systems.

This role supports a high-availability ED environment and ensures records accuracy and regulatory compliance. Requirements include a HS diploma or GED, basic medical terminology, and BLS certification; 2+ years of experience or RHIT/RHIA certification