Emergency Medicine Front Desk & Records Clerk

Decypher; Nevada (IA); Hybrid; USD 15,000 - 26,000; Full time

Job summary

Decypher is seeking a Medical Office Clerk - Emergency Medicine to support front-office operations and patient care coordination. The role involves handling calls, verifying eligibility, updating demographics, and scheduling using MHS GENESIS and related systems.

Responsibilities include maintaining accurate records, coordinating record retrieval, and ensuring compliance with regulations and accreditation standards in a fast-paced emergency department environment.

Qualifications

• Education: HS diploma or GED; basic medical terminology.
• Certifications: BLS.
• Experience: 2+ years in a relevant setting or RHIT/RHIA certified.

Responsibilities

• Answers main office phone line and directs calls to the appropriate section.
• Determines patient eligibility for services and passes on general information.
• Validates basic patient demographics and maintains up-to-date schedules.
• Retrieves and files medical records and supports record quality reviews.
• Schedules, reschedules, and cancels appointments using MHS GENESIS systems.
• Ensures documentation is complete and records are stored per regulations.

Skills

2+ years experience

Education

High School diploma or GED

RHIT certification

RHIA certification

BLS certification

Job description

Decypher is seeking a Medical Office Clerk - Emergency Medicine to support front-office operations and patient care coordination. The role involves handling calls, verifying eligibility, updating demographics, and scheduling using MHS GENESIS and related systems.

Responsibilities include maintaining accurate records, coordinating record retrieval, and ensuring compliance with regulations and accreditation standards in a fast-paced emergency department environment.