Front Desk Medical Assistant & Patient Services Pro

Sound Physicians; Dallas (TX); Hybrid; USD 26,000 - 29,000; Full time

Job summary

Sound Physicians is seeking a Patient Services Representative/Medical Assistant in Dallas, TX. The role supports front-office operations, patient check-in/out, copay collection, scheduling, and insurance verification in a high-volume clinical setting.

Candidates should have a high school diploma and healthcare experience; EMR familiarity and strong communication skills are preferred, with a remote-first culture noted for the organization.

Qualifications

• High school diploma or equivalent.
• Two years of healthcare experience preferred.
• Proficiency in front-office patient interactions and scheduling.

Responsibilities

• Answering and triaging incoming calls.
• Taking messages and routing to physicians.
• Verifying insurance and collecting copays.
• Checking patients in/out and scheduling appointments.
• Maintaining patient records and data entry.

Skills

Customer service

Phone triage

Medical office

EMR experience

Data entry

Education

High school diploma or GED

Tools

EMR software

Job description

Sound Physicians is seeking a Patient Services Representative/Medical Assistant in Dallas, TX. The role supports front-office operations, patient check-in/out, copay collection, scheduling, and insurance verification in a high-volume clinical setting.

Candidates should have a high school diploma and healthcare experience; EMR familiarity and strong communication skills are preferred, with a remote-first culture noted for the organization.